Q: What can I find in The Pyramid at Grand Oasis hotel?

The Pyramid at Grand Oasis is a resort ideal for families, couples or groups of friends, with diverse options for all audiences. We boast rooms with double or king size beds, spectacular views, and spacious areas for a good rest. Either if your visit is to recharge batteries from extended periods of work, or to celebrate and party until the sun comes up, our rooms and suites are perfect options for you.

Question 1

Where is The Pyramid at Grand Oasis located?

Accepted Answer

The Pyramid at Grand Oasis Hotel is located in one of the best beaches in Cancun, which you can take advantage of in the daytime or admire while the sun goes down. This is a luxurious all-inclusive resort, which shows great luxury, both in its outdoor areas and its rooms.

Question 2

What kind of rooms do we offer in The Pyramid ag Grand Oasis?

Accepted Answer

There are eight kinds of rooms, three of them for adults only: Pyramid Suite, Pyramid Ocean Front, Pyramid Ocean View, Pyramid Sunset View, and Pyramid Standard. Our adults-only rooms are: Sian Ka’an Master Suite, Sian Ka’an Junior Suite and Sian Ka’an Standard. We boast a total of 243 rooms.

Visit the hotel’s image gallery and admire every corner of our facilities. All of them boast exclusive experiences that won’t let you down. For all ocean-enthusiasts, we recommend the Pyramid Ocean View room.

Question 3

What can I find in The Pyramid at Grand Oasis hotel?

Accepted Answer

The Pyramid at Grand Oasis is a resort ideal for families, couples or groups of friends, with diverse options for all audiences. We boast rooms with double or king size beds, spectacular views, and spacious areas for a good rest.

Either if your visit is to recharge batteries from extended periods of work, or to celebrate and party until the sun comes up, our rooms and suites are perfect options for you.

Question 4

Are there specific hours for check-in and check-out?

Accepted Answer

We make our check-in and check-out process easy and simple, both private and express. Depending on the season and kind of reservation, we offer the early check-in and late check-out benefit, subject to availability. Ask about our schedules, we’ll be pleased to clarify all your doubts.

Question 5

What kind of amenities are included in the rooms of The Pyramid at Grand Oasis?

Accepted Answer

All our rooms include air conditioning, flat screen, safety box, iron and ironing board, among other amenities that will let you enjoy your vacation time to the fullest.

Question 6

Will our requirements be met?

Accepted Answer

Of course! In addition to all what we mentioned above, our rooms include robes and slippers, bath amenities and towels, wifi, minibar, and a lot more. We also offer 24-hour attention so that there’s always someone at your service.

Question 7

What is offered in the adults-only rooms?

Accepted Answer

We have created the Sian Ka’an suites, a Mayan word that means “the door to paradise”. These rooms boast indoor Jacuzzi or at the terrace (Sian Ka’an Master), which by the way is a must, since it will take your experience to the highest level.

If afterwards you feel like enjoying a fantastic dinner or drink while you listen to live music, we have a wide variety of restaurants and bars in The Pyramid at Grand Oasis.

Question 8

What kind of adults-only rooms can I find in The Pyramid at Grand Oasis hotel?

Accepted Answer

We have 80 rooms with personalized attention, which are divided in different levels: Sian Ka’an Master Suite, Sian Ka’an Junior Suite, and Sian Ka’an Standard. For more about them, visit our website.

Question 9

What’s so special about the rooms in The Pyramid at Grand Oasis?

Accepted Answer

Most of all, it’s their spectacular ocean and sunset views, and their spacious areas, which will make your vacation truly unforgettable.

We got rid of printed materials and started using contactless door locks to open the rooms, in addition so an assortment of measures to guarantee hygiene and comfort. We offer all services you might need in The Pyramid at Grand Oasis, so that you don’t have to worry about anything.

Question 10

What are the Oasis protocols for rooms in The Pyramid at Grand Oasis hotel?

Accepted Answer

Due to the unusual situation we are going through regarding Covid-19, we’ve implemented even more thorough measures at the time of sterilizing our rooms.

Before our guests arrive, we cleanse the rooms using products dully registered by the Environmental Protection Agency (EPA).

Question 11

How do you guarantee that my room has been sterilized and that I am the first to use it?

Accepted Answer

We place a safety doortag in the entrance of each room, once it has been sterilized. When the guests arrive, they break this seal in order to enjoy, knowing that all protocols were met.

Question 12

Do you have more hygiene certifications?

Accepted Answer

Yes, we do. All our resorts and their rooms have been certified by Cristal International Standards, which prove that the proper hygiene protocols were implemented. Moreover, we have the POSI Check certification, which verifies the perfect conditions of our pools, common areas, consumption centers, spa, rooms, in addition to all protocols implemented in order to prevent any risk of infections.

Hotel Rooms The Pyramid Cancun

Sian Ka'an Master Suite

Sian Ka'an Standard

Pyramid Master Suite

Pyramid Junior Suite

Pyramid Ocean Front

Pyramid Standard

Rooms Frequently Asked Questions The Pyramid Cancun

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